Position: Office Manager

Location: Walsall, West Midlands

Salary: Local Government Pay Scale / Equivalent

Contract: Full-Time, Permanent

Start Date: ASAP

ROLE DESCRIPTION

A supportive secondary school in Walsall is seeking an experienced and efficient Office Manager to lead their school administrative team ASAP. In this pivotal operational role, you will oversee daily front-of-house operations, manage administrative staff, and streamline school communications. You will work closely with the Senior Leadership Team (SLT) to ensure seamless administrative processes, uphold robust compliance standards, and maintain efficient office workflows across the school community.

DUTIES

• Supervise and coordinate the daily workloads of the school administrative team, reception staff, and clerical assistants.

• Oversee the school management information system (e.g., SIMS, Arbor, or Bromcom), ensuring accurate record-keeping for student admissions, attendance, and census data.

• Manage front-office communications, serving as a primary point of contact for parents, visitors, contractors, and local authority representatives.

• Support school operations by managing administrative budgets, ordering school supplies, and assisting with basic finance, HR, or compliance documentation.

• Maintain strict adherence to safeguarding protocols, visitor management procedures, and data protection guidelines (GDPR).

REQUIREMENTS

• Proven experience as an office manager, senior administrator, or administrative team leader within a school or educational setting.

• Advanced proficiency with school management software (SIMS, Arbor, Bromcom) and Microsoft Office Suite.

• Exceptional leadership, organizational, and time-management skills with the ability to prioritize tasks under pressure.

• Outstanding written and verbal communication skills alongside a high level of discretion and professionalism.

• Legal right to work in the UK.

SALARY

• Paid on the Local Government Pay Scale, commensurate with qualifications and experience.

• Enrolment in the Local Government Pension Scheme.

BENEFITS

• Comprehensive continuous professional development (CPD) and leadership training opportunities.

• Collaborative and welcoming school culture with a highly supportive Senior Leadership Team.

• Convenient Walsall location with direct transport links across the Black Country and wider West Midlands, plus free on-site staff parking.

APPLICATION

To apply for this Office Manager position, please submit your updated CV as soon as possible.