Location: Fareham, Hampshire
Job Title: IT Network Technician
Start Date: ASAP
Salary: Dependent on experience
Contract: Full-time, Permanent

The school

A well-established secondary school in Fareham is looking to appoint a skilled and enthusiastic IT Network Technician to join its dedicated technical support team.

The school has a modern learning environment, with technology playing an increasingly important role in classroom learning, administration and communication. From classroom computers and interactive displays to staff devices and network infrastructure, reliable IT systems are essential to the smooth running of the school.

This is an exciting opportunity for someone with a technical background who enjoys troubleshooting, supporting users and ensuring that technology works seamlessly across a busy educational setting.

What you’ll be responsible for

Working alongside the IT Manager and wider support team, you’ll help maintain the school’s network infrastructure and provide technical assistance to staff and pupils.

Your responsibilities will include:

• Supporting and maintaining the school’s computer network, servers and connectivity.

• Diagnosing and resolving network, hardware and software issues.

• Assisting with the installation, configuration and maintenance of IT equipment.

• Supporting desktop computers, laptops, printers and classroom technology.

• Monitoring network performance and escalating technical issues where necessary.

• Managing user accounts, permissions and access.

• Supporting Microsoft 365 and Windows-based systems.

• Maintaining IT equipment inventories and technical documentation.

• Logging support requests and ensuring issues are followed through.

• Assisting with upgrades, installations and wider IT projects.

What experience are we looking for?

The ideal candidate will have previous experience in IT support, networking or technical administration. You should be comfortable troubleshooting issues independently while knowing when to escalate more complex problems.

Knowledge of Windows environments, Microsoft 365, Active Directory, networking principles and hardware maintenance would be advantageous.

Previous experience working within a school or education environment would be beneficial, particularly an understanding of the demands of supporting staff and pupils throughout the school day.

An enhanced DBS check will be required.

If you’re technically minded, approachable and enjoy solving problems, this could be an excellent opportunity to develop your IT career within education.