A welcoming secondary school in Middlesbrough, North Yorkshire is looking to appoint a professional, organised and approachable School Receptionist to join its administrative team on a full-time, permanent basis.

This position is ideal for someone who enjoys working with people, thrives in a busy environment and takes pride in providing an excellent first impression. Previous experience in a school office would be advantageous, although candidates with strong administrative and customer service backgrounds are also encouraged to apply.

About the Position

As the School Receptionist, you will be the first point of contact for parents, visitors, pupils and staff, helping to ensure the school office operates efficiently and professionally.

You will manage a variety of front-of-house and administrative responsibilities, working closely with the wider school office team to support daily operations.

The role offers a competitive salary dependent on experience and the opportunity to establish a long-term career within a supportive educational environment.

Key Duties & Responsibilities

• Welcome visitors, parents and contractors, ensuring a professional and friendly reception experience.

• Answer telephone calls, manage emails and direct enquiries to the appropriate members of staff.

• Maintain accurate visitor records and follow school safeguarding and security procedures.

• Assist with general administrative tasks, including filing, photocopying, correspondence and data entry.

• Support pupil attendance administration, including recording absences and communicating with parents.

• Maintain and update school records using relevant administrative systems.

• Coordinate appointments, deliveries and incoming correspondence.

• Provide day-to-day administrative support to teaching staff and senior leadership when required.

What the School Is Looking For

• Previous experience in reception, administration or a customer-facing position.

• Strong communication and interpersonal skills, with a professional and welcoming manner.

• Excellent organisational skills and the ability to manage multiple tasks effectively.

• Good IT skills, particularly Microsoft Office applications, including Outlook, Word and Excel.

• Experience using school management systems such as SIMS, Arbor or Bromcom would be advantageous.

• Ability to handle confidential information with discretion and professionalism.

• A calm, patient and adaptable approach when dealing with pupils, parents and staff.

• An enhanced DBS check on the Update Service, or willingness to apply.

Employment Details

• Position: School Receptionist

• Location: Middlesbrough, North Yorkshire

• School Type: Secondary School

• Contract: Full-Time, Permanent

• Salary: Competitive, dependent on experience

• Working Environment: School reception and administrative office

• Development: Opportunities to build administrative experience and develop within the education sector

Application Information

If you have strong organisational skills, enjoy working with people and are interested in joining a school administrative team, we would welcome your application.

Please submit your most recent CV to be considered for this permanent School Receptionist opportunity in Middlesbrough.

Candidates with transferable experience from office administration, reception or customer service backgrounds are encouraged to apply.