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Vendors Teamtailor

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Vendors Teamtailor
Amersham, Buckinghamshire

Temporary 2nd Line IT Support Technician – Amersham, Buckinghamshire

Location: Amersham, Buckinghamshire
Job Title: 2nd Line IT Support Technician
Start Date: ASAP
Salary: Dependent on experience
Contract Type: Temporary
Hours: Full-time, 40 hours per week

About the School

I am recruiting for an experienced 2nd Line IT Support Technician to join a well-established independent preparatory school in Amersham, Buckinghamshire. The school caters for pupils aged 3–13 and offers excellent facilities within a forward-thinking educational environment.

This is an entirely on-site role supporting the school's IT department and ensuring the smooth running of its technical systems and services.

Key Responsibilities

  • Provide 2nd and 3rd line technical support across school systems and infrastructure.

  • Troubleshoot and resolve complex hardware, software, server and network issues.

  • Assist with maintaining on-premises and hybrid server environments.

  • Support Microsoft Azure, Microsoft 365 and Hyper-V virtualised environments.

  • Manage IT helpdesk requests and ensure service-level agreements are met.

  • Assist with IT projects, system documentation and disaster recovery procedures.

  • Provide staff IT training and technical guidance.

  • Supervise and mentor another IT technician, supporting their professional development.

Requirements

  • A relevant IT or technical degree.

  • Extensive IT support experience, including 3rd line troubleshooting.

  • Strong experience with servers, networking and IT infrastructure.

  • Knowledge of Azure, Microsoft 365 and Hyper-V.

  • Excellent communication, organisation and problem-solving skills.

  • A professional, proactive and service-focused approach.

Previous experience in a school environment and team supervision would be advantageous, although independent school experience is not essential.

How to Apply

If you have the technical expertise and experience required for this role, I would love to hear from you. Please send me your updated CV as soon as possible to discuss this opportunity further.

Location
Amersham, Buckinghamshire

About Marchant Recruitment

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Founded in 2012
Co-workers 500
Turnover 5M
Amersham, Buckinghamshire

Temporary 2nd Line IT Support Technician – Amersham, Buckinghamshire

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