Are you a technically minded professional who enjoys troubleshooting and helping others? A school in Welwyn Garden City is seeking a reliable IT Technician to support its IT infrastructure, maintain equipment and provide technical assistance to staff and students.

This role would suit someone with strong problem-solving skills and a proactive approach to ensuring that digital systems and classroom technology operate effectively.

Position Highlights

School-based IT support role

Hardware, software and connectivity troubleshooting

Maintenance of computers and digital equipment

Support for classroom and administrative technology

Varied technical responsibilities

Role Overview

As the School IT Technician, you will help maintain the school's computer systems and provide day-to-day technical support. You will investigate reported faults, assist with equipment installation and ensure that staff and students can access the digital resources required for their work.

Key Responsibilities

Provide first-line technical support to staff and students.

Diagnose and resolve hardware, software and connectivity issues.

Install, configure and maintain computers, laptops and printers.

Assist with user accounts, passwords and system access.

Support classroom displays, projectors and audiovisual equipment.

Carry out routine equipment checks and software updates.

Record technical issues, repairs and support requests.

Help maintain IT inventories and equipment records.

Follow cybersecurity, data protection and safeguarding procedures.

Escalate complex technical issues when specialist assistance is required.

About the School

The school aims to provide a supportive learning environment where technology helps facilitate teaching, learning and administration. The IT Technician will help maintain reliable systems and provide effective technical assistance across the school.

Experience and Skills

Previous IT support or technical experience.

Good knowledge of computer hardware and software.

Understanding of operating systems and basic networking.

Strong troubleshooting and diagnostic skills.

Good communication and customer service abilities.

Organised approach to managing support requests.

Ability to work independently and collaboratively.

Reliable, adaptable and willing to learn new systems.

Willingness to complete all required safeguarding and background checks.

The right to work in the UK.

Application

To be considered for this School IT Technician position in Welwyn Garden City, Hertfordshire, please submit your updated CV as soon as possible.

If you enjoy solving technical problems and supporting the effective use of technology, we welcome your application.