About the Role

We are seeking a friendly, professional and highly organised School Receptionist & Administrative Assistant to join a welcoming and supportive secondary school with a sixth form in Hammersmith.

This is an excellent opportunity for a proactive and personable administrator who enjoys working in a busy school environment and takes pride in delivering exceptional customer service. As the first point of contact for the school, you will play a key role in creating a positive first impression for parents, visitors, students and staff, while ensuring the smooth and efficient running of the school's reception and administrative functions.

Working alongside an experienced office team and supportive school leadership, you will contribute to the day-to-day operations of the school, helping to maintain a professional, welcoming and safe environment for the entire school community.

Key Responsibilities

• Welcome visitors, parents, contractors and staff in a friendly and professional manner, ensuring all safeguarding and visitor sign-in procedures are followed.

• Answer incoming calls, respond to general enquiries, manage the school's inbox and ensure messages are passed on promptly and accurately.

• Assist with student enquiries, record late arrivals and early departures, and liaise with pastoral and attendance teams where required.

• Undertake a range of clerical duties, including data entry, word processing, filing, photocopying, reprographics and document preparation.

• Support the smooth running of the school office, assist with correspondence and manage incoming and outgoing post.

• Help coordinate meeting room bookings, prepare for visitor appointments and provide administrative support for school events and open evenings.

• Maintain accurate records and handle sensitive information in accordance with school policies, GDPR and safeguarding requirements.

The Ideal Candidate

The successful candidate will be a confident communicator with a professional telephone manner, a welcoming approach and the ability to remain calm and organised in a fast-paced environment.

You will ideally have:

• Previous experience in reception, administration, customer service or a similar office-based role.

• Excellent communication and interpersonal skills, with the confidence to interact professionally with a wide range of people.

• Strong organisational skills and excellent attention to detail, with the ability to manage competing priorities effectively.

• Good IT skills, including Microsoft Office, Outlook and other standard administrative systems.

• Experience using school Management Information Systems (MIS), such as SIMS, Bromcom or Arbor, would be advantageous.

• An understanding of safeguarding, confidentiality and data protection, with a commitment to following school procedures.

• A flexible, proactive and team-oriented approach, with a genuine desire to support students, staff and the wider school community.

Previous experience within a school or educational setting would be highly desirable, although candidates with strong transferable administrative and customer service skills are also encouraged to apply.

Salary & Benefits

• Competitive Outer London support staff salary, on Grade 3/4 depending on experience, pro rata for term-time-only working.

• Access to the Local Government Pension Scheme (LGPS).

• Supportive colleagues and an experienced administrative team.

• On-the-job training and opportunities for professional development.

• Employee wellbeing support and the opportunity to make a meaningful contribution to a thriving school community.

How to Apply

If you are an enthusiastic, organised and customer-focused professional looking for your next opportunity, we would love to hear from you.

Apply today to be considered for this School Receptionist & Administrative Assistant position in Hammersmith. Applications will be considered as soon as possible, with an immediate or upcoming-term start available for the right candidate.