• Location: Harlow

• Join a welcoming community committed to student wellbeing, safeguarding, and academic achievement.

• Make a meaningful difference to attendance, punctuality, and student welfare.

• Work collaboratively with pastoral teams, senior leaders, families, and external support agencies.

About the Role

Our client is seeking a proactive, compassionate, and highly organised Attendance and Welfare Officer to join a successful school. This is an excellent opportunity for someone passionate about improving student attendance, promoting positive behaviour, and ensuring every young person receives the support they need to thrive.

You will play a key role in monitoring attendance and punctuality, identifying emerging concerns, and working with students and families to overcome barriers to learning. Responsibilities include maintaining accurate records, investigating unexplained absences, communicating with parents, and coordinating appropriate interventions.

This position suits someone with experience in school administration, attendance monitoring, pastoral support, or student welfare. The school values candidates who communicate effectively with diverse stakeholders, handle sensitive information professionally, and approach challenging situations with patience, empathy, and confidence.

Key Responsibilities

• Monitor daily attendance and punctuality, identifying patterns of absence and persistent lateness.

• Contact parents and carers regarding unexplained absences and attendance concerns.

• Maintain accurate attendance records and prepare reports for pastoral teams and senior leadership.

• Work with students and families to identify barriers and agree on appropriate support strategies.

• Support attendance meetings, welfare checks, and follow-up actions in line with school procedures.

• Liaise with safeguarding leads, pastoral staff, and external agencies where further intervention is required.

• Maintain confidentiality and ensure all records are accurate, up to date, and handled appropriately.

• Promote a positive attendance culture and encourage consistent student engagement.

Experience and Qualifications

• Experience in attendance administration, school pastoral support, student welfare, or a similar role.

• Strong organisational skills with the ability to manage competing priorities.

• Excellent communication and interpersonal skills when working with students, parents, and colleagues.

• Confidence using databases, spreadsheets, and school management information systems.

• A solid understanding of safeguarding, confidentiality, and accurate record-keeping.

• A calm, professional, and empathetic approach to challenging conversations.

• The legal right to work in the UK.

Application

If you are an organised and caring professional who wants to contribute to improved attendance and student wellbeing, we would welcome your application. Please forward your CV for consideration.