Job Title: Administrative Officer

Location: Dudley, West Midlands

School Type: 11–18 Secondary School & Sixth Form

Contract Type: Full-Time, Permanent

Start Date: ASAP

Salary: £22,500 – £25,500 per annum (Local Government Pay Scale)

Role Overview

A welcoming secondary school in Dudley is seeking an organized, efficient, and friendly Administrative Officer to join their busy main school office team ASAP. In this key non-teaching role, you will provide comprehensive secretarial, clerical, and administrative support to ensure the smooth daily operation of the school. Serving as a primary point of contact for parents, visitors, and external callers, you will manage front-of-house operations, process student records, support admissions, and maintain accurate administrative systems across the school.

Key Responsibilities

• Oversee front-of-house reception, greeting visitors, checking DBS/safeguarding credentials, and managing incoming telephone calls and main office inbox enquiries.

• Maintain accurate pupil records, attendance entries, and admissions data using school management software (e.g., SIMS, Arbor).

• Draft, proofread, and distribute school communications, including weekly newsletters, parent letters, and email notifications.

• Support senior leadership, SENCO, and teaching staff with general secretarial duties, meeting arrangements, diary management, and document preparation.

• Assist with administrative tasks surrounding school trips, extracurricular activities, pupil medical records, and daily registers.

Key Requirements

• Proven administrative or secretarial experience within a school, college, or busy office environment.

• Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook) and familiarity with management information systems (SIMS, Arbor, or equivalent).

• Excellent verbal and written communication skills with a professional, customer-focused manner.

• Strong organizational abilities with high attention to detail and the capacity to prioritize competing workloads.

• Understanding of school safeguarding protocols and data protection principles (GDPR).

• Legal right to work in the UK.

School Highlights & Benefits

• Friendly, collaborative admin and pastoral team with clear operational processes.

• Supportive senior leadership team offering ongoing professional development and training.

• Convenient Dudley location with great transport links across the Black Country and wider West Midlands, plus free on-site staff parking.

• Local Government Pension Scheme (LGPS) enrolment and term-time-only working arrangements.

Application

To apply for this Administrative Officer role at a welcoming secondary school in Dudley, starting ASAP, please submit your updated CV as soon as possible.