• Attendance and Welfare Officer required for a highly regarded school in Kensington

• Join a welcoming school community committed to student wellbeing, safeguarding and academic achievement

• Opportunity to make a meaningful difference to attendance, punctuality and student welfare

• Work closely with pastoral teams, senior leaders, families and external support agencies

About the Role

Our client is seeking a proactive, compassionate and highly organised Attendance and Welfare Officer to join a successful school in Kensington. This is an excellent opportunity for an individual who is passionate about improving student attendance, promoting positive behaviour and ensuring that every young person receives the support they need to thrive in education.

The successful candidate will play an important role in monitoring attendance and punctuality, identifying emerging concerns and working with students and families to overcome barriers to regular school attendance. You will be responsible for maintaining accurate attendance records, investigating unexplained absences, communicating with parents and carers, and coordinating appropriate interventions where patterns of absence or lateness become a concern.

This position would suit someone with experience in school administration, attendance monitoring, pastoral support, safeguarding or student welfare. The school is particularly interested in candidates who can communicate effectively with a wide range of stakeholders, handle sensitive information professionally and approach challenging situations with patience, empathy and confidence.

Working alongside the school's pastoral and safeguarding teams, you will help ensure that concerns are identified early and that students receive appropriate support. You will also contribute to attendance meetings, prepare reports for senior leaders and support the implementation of strategies designed to improve attendance across the school.

School Information

The school is based in Kensington and benefits from an established local reputation and a strong commitment to providing a positive educational experience for its students. It recognises that regular attendance, positive relationships and effective pastoral support are essential foundations for academic success.

Staff work collaboratively to create an environment where students feel safe, valued and encouraged to participate fully in school life. The school places considerable importance on safeguarding, inclusion, parental engagement and early intervention, ensuring that individual circumstances are considered when attendance difficulties arise.

This is an exciting opportunity to join a team that values the contribution of support staff and understands the importance of building strong relationships with families. The successful applicant will be supported by colleagues who share a commitment to improving outcomes and helping students overcome barriers to learning.

Key Responsibilities

• Monitor daily attendance and punctuality, identifying patterns of absence and persistent lateness.

• Contact parents and carers regarding unexplained absences and attendance concerns.

• Maintain accurate attendance records and prepare reports for pastoral teams and senior leadership.

• Work with students and families to identify barriers to attendance and agree appropriate support strategies.

• Support attendance meetings, welfare checks and follow-up actions in line with school procedures.

• Liaise with safeguarding leads, pastoral staff and external agencies where concerns require further intervention.

• Maintain confidentiality and ensure all records are accurate, up to date and handled appropriately.

• Promote a positive attendance culture and encourage students to engage consistently with their education.

Experience and Qualifications

• Experience in attendance administration, school pastoral support, student welfare or a similar role would be advantageous.

• Strong organisational skills and the ability to manage competing priorities.

• Excellent communication and interpersonal skills when working with students, parents and colleagues.

• Confidence using databases, spreadsheets and school management information systems.

• An understanding of safeguarding, confidentiality and the importance of accurate record-keeping.

• A calm, professional and empathetic approach to challenging conversations.

• The legal right to work in the UK.

Application

If you are an organised and caring professional who wants to contribute to improved attendance and student wellbeing, we would welcome your application. Please forward your CV for consideration for this Attendance and Welfare Officer opportunity in Kensington.