School Administrator

Location: Havering

School Type: Secondary School & Sixth Form (Co-educational)

A welcoming, ambitious, and community-focused secondary school in the London Borough of Havering is seeking a meticulous, proactive, and personable School Administrator to join their vital central operations team. This is an excellent opportunity for a capable administrator, customer service professional, or front-of-house coordinator seeking a rewarding, fast-paced role at the administrative heart of a supportive educational environment.

About the Role

As a School Administrator, you will keep the daily operations of the school running smoothly and efficiently. Acting as a welcoming ambassador for visitors and a reliable point of support for teachers, parents, and students, you will manage front-desk reception, process student data, coordinate incoming communications, and deliver general administrative support across multiple school departments.

• Start Date: Immediate or upcoming term

• Environment: A supportive co-educational secondary school committed to high operational standards, warm hospitality, and student success

• Culture: A friendly, collaborative team environment supported by approachable senior staff and an energetic administrative group

Key Responsibilities

• Provide a polite, professional, and welcoming front-of-house service for parents, guests, contractors, and visiting professionals, ensuring visitor safeguarding sign-in protocols are strictly followed.

• Manage central communications, including answering main telephone lines, responding to general email inquiries, and distributing incoming correspondence.

• Input, update, and maintain accurate student and staff records using the school’s Management Information System (MIS) (e.g., SIMS, Arbor, or Bromcom).

• Support attendance and admissions routines, issuing pupil absence follow-ups, logging late arrivals, and assisting with parent correspondence.

• Assist teaching faculties and leadership with administrative tasks, reprographics, event coordination (e.g., open days, parents' evenings), and general office filing.

Requirements

• Proven administrative, customer service, or front-desk receptionist experience, ideally within a school, college, or busy public sector organization.

• High digital literacy, with proficiency in Microsoft Office / Google Workspace and familiarity with school MIS platforms (e.g., SIMS, Arbor) being advantageous.

• Excellent verbal and written communication skills, with a warm, confident telephone manner and articulate interpersonal approach.

• Strong organizational skills, keen attention to detail, and the ability to prioritize tasks effectively during busy periods.

• Full awareness of child safeguarding procedures, data privacy (GDPR), and confidentiality standards in a school context.

Salary & Benefits

• Pay Scale: Outer London support staff pay scale (commensurate with experience).

• Access to local government pension schemes, comprehensive school-based training, and a generous term-time-only or term-time-plus schedule.

How to Apply

If you are an organized, warm, and efficiency-driven administrative professional looking to make a positive impact in a thriving Havering school, we would love to hear from you. Please submit your application as soon as possible for consideration.