Job Title: Welfare Officer

Location: Harrow, Outer London

School Type: Primary School

Contract Type: Full-Time, Permanent

Start Date: ASAP

Salary: £25,000 – £28,000 per annum (Local Government Pay Scale / Outer London Weighting)

Role Overview

A nurturing primary school in Harrow is seeking an organized, empathetic, and reliable Welfare Officer to take oversight of the school medical room and pupil welfare support ASAP. In this key non-teaching role, you will act as the first point of contact for pupils requiring medical attention, first aid, or emotional reassurance during the school day. You will manage individual healthcare plans (IHCPs), maintain accurate welfare and safeguarding records, and work collaboratively with parents, pastoral leaders, and external health agencies to ensure a safe, inclusive environment for all children.

Key Responsibilities

• Manage the daily operations of the school welfare and medical room, providing first aid treatment, emergency care, and administering prescribed medications in line with school policies.

• Formulate, update, and maintain Individual Healthcare Plans (IHCPs) for pupils with chronic conditions, severe allergies, asthma, or diabetes.

• Log pupil medical visits, injuries, and welfare concerns accurately on school management systems (e.g., SIMS, Arbor, or CPOMS).

• Communicate sensitively and effectively with parents and carers regarding student illnesses, accidents, and health-related attendance updates.

• Collaborate closely with the Designated Safeguarding Lead (DSL), SENCO, and visiting NHS school nursing teams for statutory health screenings and welfare reviews.

Key Requirements

• Valid First Aid at Work or Paediatric First Aid certification (or willingness to complete training).

• Previous administrative, welfare, or medical support experience within a UK school, healthcare setting, or child-focused organization.

• Proficiency in using school database software (SIMS, Arbor, or CPOMS) to maintain medical and welfare records.

• Outstanding communication, active listening, and interpersonal skills with a calm, reassuring manner.

• In-depth understanding of child protection protocols and Keeping Children Safe in Education (KCSIE).

• Legal right to work in the UK.

School Highlights & Benefits

• Well-resourced medical suite and dedicated recovery areas within a warm, welcoming primary setting.

• Supportive senior leadership team committed to pupil wellbeing, staff development, and collaborative pastoral care.

• Convenient Harrow location with excellent transport connections (Metropolitan Line, Piccadilly Line, and bus routes) plus free on-site staff parking.

• Local Government Pension Scheme (LGPS) enrolment and term-time-only working hours.

Application

To apply for this Welfare Officer role at a nurturing primary school in Harrow, starting ASAP, please submit your updated CV as soon as possible.