Senior Administrator | Primary School | Basingstoke, Hampshire

The organisation behind every great school day.

Location: Basingstoke, Hampshire
Role: Senior Administrator
Setting: Primary School
Contract: Full-time and permanent
Start Date: To be confirmed

A school runs on people. Great administration helps it thrive.

Behind every successful primary school is a team ensuring that pupils are supported, staff are organised and families receive the information they need. We are seeking a proactive, experienced and highly organised Senior Administrator to join a welcoming primary school in Basingstoke.

This is an opportunity for someone who enjoys taking ownership, solving problems and keeping busy school operations running smoothly. You will play a central role in the day-to-day life of the school, helping maintain efficient administrative systems while providing a professional, approachable point of contact for parents, staff, pupils and visitors.

The successful candidate will bring initiative, attention to detail and the confidence to manage competing priorities in a fast-paced school environment. If you are an administrator who takes pride in getting things right, supporting colleagues and making a difference behind the scenes, this could be the next step in your career.

Your impact starts at the school office

As Senior Administrator, you will help ensure that the school's administrative functions operate efficiently, accurately and professionally. Working closely with the Headteacher, senior leadership team and wider staff, you will coordinate essential office processes and help maintain the high standards expected across the school.

What your day could involve

Keeping the school organised

• Overseeing day-to-day administrative activities and ensuring office systems run efficiently.

• Managing correspondence, telephone enquiries, emails and general communications.

• Preparing letters, reports, meeting papers, presentations and other school documentation.

• Maintaining accurate filing systems, databases and confidential records.

• Coordinating appointments, meetings, calendars and administrative deadlines.

• Supporting the organisation of school events, trips, meetings and other activities.

Being a trusted point of contact

• Welcoming parents, carers, visitors and external professionals in a friendly and professional manner.

• Responding to enquiries promptly and directing questions to the appropriate member of staff.

• Communicating information clearly and sensitively, including when dealing with challenging or confidential matters.

• Supporting communication between families, teachers, school leaders and external organisations.

• Helping ensure parents and carers receive accurate and timely information.

Supporting the leadership team

• Providing reliable administrative support to the Headteacher and senior leaders.

• Preparing documentation and information for meetings, reviews and school activities.

• Monitoring deadlines, following up outstanding actions and helping ensure priorities are completed.

• Assisting with the maintenance of school policies, procedures and administrative records.

• Identifying opportunities to improve processes and make everyday administration more effective.

Maintaining accurate school records

• Updating pupil, staff and school information on relevant systems.

• Supporting pupil admissions, transitions and leavers' administration as required.

• Assisting with attendance administration and the recording of relevant information.

• Handling confidential data responsibly and in line with data protection requirements.

• Maintaining organised records to support the school's operational and statutory responsibilities.

Helping the wider school team succeed

• Providing practical support to teachers, support staff and other colleagues.

• Coordinating routine office tasks and helping manage changing workloads.

• Supporting administrative arrangements for school activities and pupil-related processes.

• Sharing information effectively and helping maintain a calm, professional office environment.

• Taking a flexible, solutions-focused approach when unexpected priorities arise.

The qualities that will make you successful

This position calls for more than excellent administration. The school needs someone who can take responsibility, use sound judgement and remain composed when several things need attention at once.

You will ideally bring:

• Previous experience in a senior administrative, school office or office coordination role.

• Excellent organisational skills and the ability to prioritise competing demands.

• Strong written and verbal communication skills.

• Confidence using Microsoft Office, email, spreadsheets, databases and administrative systems.

• Exceptional attention to detail and a commitment to accurate record keeping.

• The ability to handle sensitive information with discretion and professionalism.

• A friendly, approachable manner when dealing with parents, pupils, colleagues and visitors.

• The confidence to work independently, use initiative and resolve routine issues.

• The ability to maintain professional boundaries and communicate effectively in difficult situations.

• A flexible attitude and a willingness to support colleagues when priorities change.

• A commitment to safeguarding, confidentiality and the wellbeing of children.

Experience that would be an advantage

Experience working in a primary school or another educational setting would be beneficial, particularly if you have used a school management information system such as Arbor or SIMS.

Knowledge of school office procedures, pupil admissions, attendance processes, safeguarding administration or education-related compliance would also be valuable. Candidates with strong transferable administrative experience and the ability to learn new systems quickly are encouraged to apply.

Your working environment

You will be based within the school's administrative team, working closely with senior leaders, teachers, support staff, pupils, families and external professionals.

The role offers variety and responsibility. Some days will involve planned administrative work and detailed record keeping; others will require quick thinking, calm communication and the ability to respond to unexpected requests.

The successful candidate will understand that the school office is an essential part of the wider school community. A professional, helpful and reassuring approach can make a real difference to the experience of families and staff alike.

What you can look forward to

The school is looking for someone who wants to become a valued member of its team and contribute to an environment where children can learn and staff can do their best work.

In return, the successful candidate can expect:

• The opportunity to take on a varied role with genuine responsibility.

• A welcoming primary school environment and the chance to work with a dedicated team.

• Close collaboration with school leadership and colleagues across the school.

• The opportunity to contribute ideas and improve administrative processes.

• A role where organisation, initiative and reliability are recognised as essential.

• Opportunities to develop school administration and professional skills.

• The satisfaction of helping the school community operate effectively every day.

Safeguarding is everyone's responsibility

The school is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and follow the school's safeguarding and child protection procedures.

The successful applicant will be required to complete appropriate pre-employment checks, including an enhanced DBS check where applicable, and provide satisfactory references. The postholder must also comply with the school's policies on confidentiality, data protection, health and safety and professional conduct.

Ready to bring order, confidence and consistency to the school day?

If you are an experienced administrator who enjoys taking ownership, supporting colleagues and keeping essential processes on track, we would welcome your application.

This is an excellent opportunity to bring your organisational strengths to a primary school in Basingstoke and play a key role in the smooth running of its daily operations.

How to Apply?

Please send across your CV today to be considered for the Senior Administrator position.

We look forward to hearing from candidates who can combine efficiency, professionalism and a genuine commitment to supporting a positive school environment.