Job Title: Welfare Officer

Location: Harrow, Outer London

School Type: Primary School

Contract Type: Full-Time, Permanent

Start Date: ASAP

Salary: £25,000 – £28,000 per annum (Local Government Pay Scale / Outer London Weighting)

Role Overview

A welcoming primary school in Harrow is seeking an organized, empathetic, and dedicated Welfare Officer to take responsibility for the school medical room and pupil welfare operations ASAP. In this vital non-teaching support role, you will deliver immediate first aid, manage complex student healthcare plans, track medical conditions, and provide compassionate emotional support to pupils across the school. Working side-by-side with the Designated Safeguarding Lead (DSL), SENCO, and attendance team, you will ensure a safe, nurturing, and health-focused environment for all children.

Key Responsibilities

• Oversee the daily operation of the school medical and welfare room, administering first aid, emergency treatment, and prescribed medications in accordance with school policies and statutory guidelines.

• Formulate, review, and maintain individual healthcare plans (IHCPs) for pupils with long-term medical needs, severe allergies, asthma, or diabetes.

• Log pupil medical visits, injuries, and welfare concerns using specialized school management systems (e.g., SIMS, Arbor, or CPOMS).

• Communicate sensitively and effectively with parents and carers regarding student illnesses, injuries, and health-related attendance issues.

• Coordinate with external health professionals, local authority services, and school nursing teams for statutory health checks, vaccinations, and welfare support.

Key Requirements

• First Aid at Work or Paediatric First Aid qualification (or willingness to undertake training).

• Previous administrative or welfare experience within a UK school, healthcare setting, or child-focused organization.

• Proficiency in school record-keeping platforms and databases (SIMS, Arbor, CPOMS).

• Strong interpersonal skills, emotional resilience, discretion, and a calm demeanour when dealing with emergency situations.

• Solid understanding of statutory safeguarding principles (Keeping Children Safe in Education) and child protection protocols.

• Legal right to work in the UK.

School Highlights & Benefits

• Dedicated, fully equipped medical and welfare room with clear support from senior leadership.

• Highly collaborative pastoral care and safeguarding team focused on student wellbeing and staff development.

• Excellent Harrow location with strong transport links (Metropolitan Line, Piccadilly Line, and local bus routes) plus free on-site staff parking.

• Local Government Pension Scheme (LGPS) enrolment and term-time-only working hours.

Application

To apply for this Welfare Officer role at a welcoming primary school in Harrow, starting ASAP, please submit your updated CV as soon as possible.