Job Title: School Attendance Officer

Location: Birmingham, West Midlands

Contract Type: Full-Time, Term-Time Only

Start Date: Immediate / As Soon As Possible

About the School

We are seeking a dedicated and proactive Attendance Officer to join a progressive, forward-thinking secondary school in Birmingham. The school is deeply committed to raising student achievement by ensuring excellent attendance and punctuality across all year groups.

Working as an integral part of the school’s administrative and pastoral teams, you will collaborate closely with Heads of Year, Safeguarding Leads, and Senior Leadership to monitor pupil attendance, implement early intervention strategies, and foster strong links with families.

Key Responsibilities

• Daily Attendance Tracking: Oversee morning and afternoon register checks, processing absence notifications and following up on unexplained absences immediately.

• First-Day Absence Calls: Contact parents and guardians via phone, email, and automated messaging systems regarding pupil non-attendance.

• Data & System Management: Input and maintain precise attendance records on the school's information system (such as SIMS, Arbor, or Bromcom), generating regular data reports for leadership.

• Intervention & Support: Identify pupils with declining attendance or persistent absence, working alongside pastoral teams to set up supportive intervention plans and hold meetings with parents.

• Statutory Compliance: Ensure all reporting aligns with local authority attendance codes, legal frameworks, and safeguarding policies.

Requirements

• Experience: Background working within an educational setting in an attendance, administrative, or pastoral capacity.

• IT Capabilities: Familiarity with school management systems (e.g., SIMS, Arbor, Bromcom) and general administrative software (Excel, Word, Outlook).

• Communication: Exceptional communication skills, with the ability to build positive relationships with families while maintaining a firm and clear approach to attendance policies.

• Attributes: Strong organizational ability, attention to detail, and a discreet, professional approach to handling sensitive information.

• Safeguarding: An Enhanced DBS check on the Update Service (or readiness to complete a full application immediately).

What the School Offers

• A welcoming, collaborative administrative and pastoral team.

• Ongoing professional development and system training.

• Excellent public transport links and on-site parking facilities.

How to Apply

If you have relevant school administrative or attendance experience and are available to start immediately in Birmingham, please submit your updated CV today for consideration.