Job Title: School Attendance Officer

Location: Lewisham, South East London

Contract Type: Full-Time, Term-Time Only

Start Date: Immediate / As Soon As Possible

About the School

We are seeking an organized and proactive Attendance Officer to join a vibrant, community-focused secondary school in the London Borough of Lewisham. The school is committed to fostering an inclusive and supportive environment where regular attendance and student engagement are prioritized across all year groups.

This key position sits within the school’s pastoral and administrative framework, working directly alongside Heads of Year, Safeguarding Officers, and Senior Leadership to maintain and improve attendance standards across the school.

Key Responsibilities

• Daily Monitoring: Manage morning and afternoon attendance tracking, verifying absent lists and investigating unexplained pupil absences promptly.

• First-Day Contact: Liaise with parents and carers via phone, email, and text communication regarding unexcused or sudden absences.

• Database Management: Record and update attendance data on internal management information systems (such as SIMS, Arbor, or Bromcom), compiling attendance logs and identifying trends.

• Intervention & Liaison: Track persistent absentees, support pastoral teams with attendance intervention plans, and assist with parent meetings to address attendance barriers.

• Compliance & Safeguarding: Align all attendance logging with local authority procedures, child protection standards, and statutory safeguarding guidelines.

Requirements

• Experience: Prior experience working within a school setting in an attendance, administrative, or student support capacity.

• Systems Knowledge: Proficiency with school database applications (e.g., SIMS, Arbor, Bromcom) alongside general administrative software (Excel, Word).

• Communication Skills: Clear, professional telephone and written communication skills, with a balanced approach of empathy and firmness when engaging with parents.

• Personal Qualities: Excellent organizational capability, strong attention to detail, and a tactful approach to handling confidential student matters.

• Safeguarding: An Enhanced DBS check registered on the Update Service (or readiness to undergo an immediate DBS check).

What the School Offers

• A supportive, dedicated administrative and pastoral team.

• Thorough onboarding and training on internal reporting tools.

• Convenient public transport connections across Lewisham and South East London.

How to Apply

If you possess relevant school administrative or attendance experience and are available for an immediate start in Lewisham, please submit your updated CV today for immediate consideration.