Attendance Officer – Secondary School in Newham

Position: Attendance Officer

Location: Newham, East London

Contract: Full-Time, Long-Term / Permanent (Term-Time Only)

Start Date: ASAP / Next Term

About the Role

In this pivotal non-teaching role, you will be responsible for monitoring, tracking, and improving student attendance and punctuality across the school. You will work closely with pastoral staff, heads of year, parents, and local authority agencies to identify attendance issues early, implement targeted interventions, and ensure statutory reporting requirements are met.

This position is ideal for an experienced school Attendance Officer, SIMS/MIS administrator, pastoral worker, or candidate with strong data management and safeguarding experience in an educational setting.

Key Responsibilities

• Manage day-to-day attendance tracking using school management systems (e.g., SIMS, Arbor, Bromcom).

• Conduct first-day absence calling and maintain accurate records of reasons for student absence.

• Identify patterns of persistent absence and punctuality issues, flagging concerns to Pastoral Leads and Designated Safeguarding Leads (DSLs).

• Meet regularly with parents/carers and issue formal communications regarding attendance protocols and support plans.

• Prepare weekly and termly attendance reports and statistical analysis for Senior Leadership.

• Liaise with the Local Authority Attendance Officer and external agencies regarding fixed penalty notices and formal interventions.

Candidate Requirements

• Previous experience working within a school environment (Attendance, Pastoral, or Administrative roles preferred).

• Strong working knowledge of school MIS software (SIMS, Arbor, Bromcom, or similar).

• Excellent communication and interpersonal skills, with the confidence to handle delicate conversations with parents and students.

• Strong organizational skills, high attention to detail, and proficiency in Excel/data management.

• Knowledge of UK attendance legislation, statutory regulations, and safeguarding guidelines.

• Enhanced DBS on the Update Service (or willingness to apply for a new check).

• Full eligibility to work in the UK.

What the School Offers

• A friendly, collaborative pastoral and administrative support team.

• Term-time only working hours, offering excellent work-life balance.

• Comprehensive onboarding and ongoing professional development opportunities.

• Convenient public transport links across Newham and East London (Tube, DLR, and Elizabeth Line).

How to Apply

If you are an organized and proactive Attendance Officer looking for a rewarding role in Newham, please submit your CV today for immediate consideration!