Our client is seeking a friendly, organised and professional School Receptionist to join the administrative team at a welcoming primary school in Croydon, South London. This is an excellent opportunity for a candidate with previous school-based reception or administration experience who enjoys working in a busy environment and providing a high standard of service to pupils, parents, staff and visitors.

As the first point of contact for the school, you will play a vital role in creating a positive first impression while ensuring that the school office operates efficiently throughout the day. The successful candidate will be confident handling enquiries, maintaining accurate records and following safeguarding procedures.

Position Highlights

• School-based reception and administrative role.

• Opportunity to join a supportive primary school community.

• Varied responsibilities involving communication, attendance, record keeping and general office support.

• Ideal for a confident administrator familiar with the demands of a school reception environment.

Role Overview

You will be responsible for managing the front desk and supporting the daily administration of the school. This will involve welcoming visitors, answering telephone calls, responding to parent enquiries, updating pupil information and ensuring that all visitors follow the school's safeguarding and sign-in procedures.

The role requires someone who can remain calm and professional during busy periods, manage sensitive information appropriately and understand the importance of accuracy and confidentiality when working with children's records.

Key Responsibilities

• Welcome parents, pupils, visitors and contractors in a friendly and professional manner.

• Manage incoming telephone calls, emails and general enquiries, directing them to the appropriate member of staff.

• Maintain accurate pupil information and update the school's management information system (MIS).

• Support attendance administration, including recording absences and passing concerns to the relevant staff members.

• Operate visitor sign-in procedures and ensure that identification and safeguarding protocols are followed.

• Issue visitor badges and maintain accurate visitor records.

• Assist with pupil arrivals, late registrations and messages for teaching staff.

• Provide administrative support to the headteacher, senior leadership team and wider school office.

• Prepare letters, documents, meeting materials and other routine correspondence.

• Handle confidential pupil, parent and staff information in accordance with school policies and data protection requirements.

• Maintain an organised reception area and ensure that office procedures are followed consistently.

• Respond sensitively to enquiries involving pupils and refer safeguarding concerns to the designated member of staff.

About the School

The school is a community-focused primary setting committed to providing a safe, inclusive and welcoming environment for children and families. The office team plays an important role in supporting communication between home and school, and the successful candidate will be expected to contribute to a professional and approachable front-office service.

Experience and Skills

• Previous school-based reception or administrative experience is essential for this opportunity.

• Experience using school MIS platforms such as SIMS, Arbor or similar systems is highly desirable.

• Excellent verbal and written communication skills.

• Strong organisation and attention to detail, particularly when handling attendance records and pupil information.

• A professional, approachable and patient manner when dealing with parents and visitors.

• Ability to prioritise tasks and manage interruptions in a busy school office.

• Good IT skills, including email, word processing and general office software.

• A clear understanding of confidentiality and the importance of safeguarding in an educational setting.

• An Enhanced DBS check will be required in line with the school's recruitment and safeguarding procedures; applicants should confirm their current DBS status.

• The right to work in the UK.

Application

To be considered for this School Receptionist position, please submit your updated CV as soon as possible. Candidates with recent school-based reception experience and familiarity with school administration systems are particularly encouraged to apply.