School IT Technician

Location: Newham

A dynamic, forward-thinking, and high-achieving secondary school located in the London Borough of Newham is seeking a skilled, hands-on, and energetic IT Technician to join their vibrant technical support team. This is an exceptional opportunity for a tech-savvy professional looking to build a rewarding career within a collaborative, supportive, and digitally progressive educational environment.

About the Role

As the School IT Technician, you will be the operational engine behind the school's digital learning environment. You will provide front-line and second-line technical support, ensuring that hardware, software, networks, and classroom tech operate seamlessly so that students and teachers can focus entirely on educational excellence.

• Start Date: Immediate or upcoming term

• Environment: A bustling, diverse community secondary school known for its strong academic culture and modern technical infrastructure

• Culture: A collaborative, supportive workplace backed by an exceptional leadership and technical team

Key Responsibilities

• Provide efficient first- and second-line technical support to staff and students across all hardware, software, and network systems.

• Maintain, troubleshoot, and repair computers, interactive whiteboards, printers, tablets, and AV equipment.

• Assist with user account management, password resets, and network security protocols under the guidance of senior IT leads.

• Set up, configure, and deploy new IT equipment and software packages across classrooms and administrative offices.

• Implement fresh, organized systems for tracking technical support requests and managing IT inventory.

Requirements

• Proven experience in an IT support, helpdesk, or technical maintenance role (ideally within an education or corporate setting).

• Strong technical literacy, including a solid understanding of Windows operating systems, Active Directory, Office 365 / Google Workspace, and basic networking principles.

• Exceptional problem-solving skills, with a methodical approach to troubleshooting and a calm demeanor under pressure.

• Outstanding communication and interpersonal skills, with a patient and customer-focused attitude when assisting non-technical staff and students.

• A proactive, enthusiastic mindset and a strong commitment to progressing within educational IT infrastructure.

Salary & Benefits

• Pay Scale: Competitive salary aligned with the London support staff pay scale, dependent on experience and qualifications.

• Comprehensive opportunities for continuous professional development and technical training within a progressive school community.

How to Apply

If you are an ambitious, tech-savvy professional looking to make a meaningful impact in a brilliant Newham school, we would love to hear from you. Please submit your application as soon as possible for consideration.