Administrative Assistant | Primary School in Wolverhampton, West Midlands

Reporting To: Headteacher / School Office Manager
Contract Type: Full-Time, Permanent
Location: Wolverhampton, West Midlands
Salary: Competitive, dependent on experience and in line with the school's pay structure

Please note that previous administrative experience within a school, education or professional office environment is required for this role.

The Opportunity

We are looking for a friendly, organised and proactive Administrative Assistant to join a welcoming and supportive primary school in Wolverhampton.

This is an excellent opportunity for an experienced administrator who enjoys working in a busy school environment and takes pride in providing an efficient and professional service to pupils, parents, staff and visitors.

Working as part of the school's administration team, you will play an important role in supporting the smooth day-to-day running of the school. You will need to be approachable, reliable and confident communicating with a wide range of people, while maintaining a high level of professionalism, accuracy and confidentiality.

The successful candidate will be someone who enjoys being part of a school community and understands the importance of providing a friendly and helpful first point of contact for families and visitors.

The Role

As an Administrative Assistant, you will provide a range of administrative and organisational support across the primary school.

You will:

• Provide efficient and professional administrative support to the school office.

• Act as a friendly and welcoming first point of contact for parents, pupils, staff and visitors.

• Answer telephone calls, respond to emails and deal with general enquiries professionally.

• Assist with the day-to-day operation of the school reception and office.

• Maintain accurate pupil, staff and school records.

• Update school databases and administrative systems as required.

• Prepare, format and proofread letters, newsletters, reports and other school documents.

• Assist with the organisation of meetings, appointments and school events.

• Support communication with parents and carers.

• Assist teachers and school leaders with general administrative tasks.

• Maintain accurate filing systems, both electronic and paper-based.

• Assist with pupil attendance administration and related record keeping.

• Support the administration of admissions, pupil records and school correspondence where required.

• Prepare documents, photocopying, scanning and other general office duties.

• Assist with school trips, activities, events and other arrangements.

• Liaise with external organisations and agencies when required.

• Handle confidential information relating to pupils, families and staff with care and discretion.

• Monitor administrative tasks and deadlines to ensure work is completed promptly.

• Provide additional administrative support to the Headteacher, senior leadership team and school staff as required.

• Help ensure the school office remains organised, efficient and welcoming.

What Makes You the Right Fit?

We are looking for someone who combines excellent organisational skills with a warm, professional and approachable manner.

You will ideally have:

• Previous experience in an administrative or office-based role.

• Experience working within a primary school, education, public sector or professional environment.

• Excellent organisational and administrative skills.

• Strong written and verbal communication skills.

• Excellent attention to detail and accuracy.

• Confidence using Microsoft Office, including Word, Excel, Outlook and PowerPoint.

• Experience maintaining accurate records and databases.

• The ability to communicate professionally with parents, carers, staff, pupils and external organisations.

• The ability to manage competing priorities and work effectively to deadlines.

• A friendly and welcoming approach when dealing with children and families.

• The ability to handle confidential and sensitive information appropriately.

• A proactive, flexible and positive approach to work.

• The ability to work independently while also contributing positively to a wider team.

• A calm and professional manner when working in a busy school environment.

• A strong commitment to safeguarding and promoting the welfare of children.

What the School Offers

You will be joining a primary school that values its staff and recognises the important role that an effective school office plays in supporting pupils, families and the wider school community.

The school offers:

• A friendly, welcoming and supportive working environment.

• The opportunity to work as part of a committed school administration and support team.

• A varied and rewarding role within a busy primary school.

• Opportunities for professional development and career progression.

• A collaborative team of teachers, teaching assistants and support staff.

• The opportunity to make a positive contribution to the daily experience of pupils and families.

• A positive and inclusive school culture focused on children's learning, development, achievement and wellbeing.

Supporting the Primary School Community

The successful candidate will become an important member of the school's administrative team and will contribute to creating a welcoming and efficient school environment.

You will build positive relationships with teachers, support staff, pupils, parents and carers and will be confident dealing with a wide range of enquiries.

Working in a primary school requires someone who is organised and professional but also warm, patient and approachable. You will understand that the school office is often the first point of contact for families and visitors and will help ensure that everyone receives a friendly and professional welcome.

You will also understand the importance of confidentiality and discretion and will be trusted to handle information relating to pupils, families and staff appropriately.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

The successful applicant will be required to undergo appropriate pre-employment checks, including an enhanced DBS check, and provide satisfactory references.

The successful candidate will be expected to comply fully with the school's safeguarding, child protection, health and safety, confidentiality and data protection policies.

How to Apply

If you are an organised, reliable and approachable administrator looking for a rewarding Administrative Assistant role within a welcoming primary school in Wolverhampton, we would love to hear from you.

This is an excellent opportunity to join a supportive school community and play an important role in helping the school operate effectively each day.

Please submit your CV below. We look forward to receiving your application.